Privacy Policy

1. What Personal Data We Collect

We collect personal data that you provide directly, including:

• Name, email address, phone number, company name
• Project information, such as product type, desired visuals, and brand goals
• Payment details, including credit card or bank transfer information
• Photos or likeness of individuals for production purposes (with consent)
• Testimonials, survey responses, and other communications

We also collect data automatically via cookies and analytics:

• IP address, browser type, device information
• Pages visited, time spent on the site, referral source

2. How We Use Your Data

We use your data to:

• Respond to inquiries and provide our services
• Execute and manage media production or marketing projects
• Process payments and deliver final assets via secure cloud links
• Improve our website and service offerings
• Comply with legal obligations
• Communicate service updates, with opt-out options available

3. Consent

By providing your data through forms or email, you consent to our collection and use of your personal data for the stated purposes. We obtain explicit consent through release forms when dealing with identifiable visuals, especially for models.

4. Disclosure and Third-Party Sharing

We may share your data with trusted vendors and service providers for:

• Cloud storage and asset delivery
• Payment processing
• CRM and email marketing

All third parties are bound by confidentiality and data protection agreements. We may also disclose your data if legally required or during a business transfer (e.g. merger or acquisition).

5. International Transfers

Your data may be processed outside Singapore. We ensure such transfers are governed by legal safeguards and that the recipient jurisdictions have comparable levels of data protection.

6. Data Retention

We retain your personal data only as long as necessary for service delivery, project documentation, or legal compliance. We define specific retention timelines tied to project milestones and contractual obligations.

7. Security

We implement technical and organizational measures to secure your data:

• Role-based access controls
• Encryption in transit and at rest
• Secure cloud infrastructure
• Employee data protection training

8. Your Rights

You have the right to:

• Access and request a copy of your data
• Correct inaccurate personal data
• Withdraw consent at any time
• Request deletion when the data is no longer needed

To exercise any of these rights, please contact our Data Protection Officer.

9. Use of Cookies

We use cookies to improve user experience and analyze website performance. You may manage cookie settings through your browser. A cookie consent banner is displayed upon your visit.

10. Contact Us

For privacy-related questions or to submit a data access request, contact:

11. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page with the updated date.