JU Productions ("we", "our", or "us") is operated by JAE UY PTE. LTD. (UEN: 202346935N), a company incorporated and operating under the laws of Singapore. We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 ("PDPA") of Singapore. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with us—whether through our website (https://ju.productions), our services, or any other means.

1. What Personal Data We Collect
We collect personal data that you provide directly, including:

• Name, email address, phone number, company name

• Project information, such as product type, desired visuals, and brand goals

• Payment details, including credit card or bank transfer information

• Photos or likeness of individuals for production purposes (with consent)

• Testimonials, survey responses, and other communications

We also collect data automatically via cookies and analytics:

• IP address, browser type, device information

• Pages visited, time spent on the site, referral source

2. How We Use Your Data
We use your data to:

• Respond to inquiries and provide our services

• Execute and manage media production or marketing projects

• Process payments and deliver final assets via secure cloud links

• Improve our website and service offerings

• Comply with legal obligations

• Communicate service updates, with opt-out options available

3. Consent By providing your data through forms or email, you consent to our collection and use of your personal data for the stated purposes. We obtain explicit consent through release forms when dealing with identifiable visuals, especially for models.

4. Disclosure and Third-Party Sharing We may share your data with trusted vendors and service providers for:

• Cloud storage and asset delivery

• Payment processing

• CRM and email marketing

All third parties are bound by confidentiality and data protection agreements. We may also disclose your data if legally required or during a business transfer (e.g. merger or acquisition).

5. International Transfers
Your data may be processed outside Singapore. We ensure such transfers are governed by legal safeguards and that the recipient jurisdictions have comparable levels of data protection.

6. Data Retention
We retain your personal data only as long as necessary for service delivery, project documentation, or legal compliance. We define specific retention timelines tied to project milestones and contractual obligations.

7. Security
We implement technical and organizational measures to secure your data:

• Role-based access controls

• Encryption in transit and at rest

• Secure cloud infrastructure

• Employee data protection training

8. Your Rights
You have the right to:

• Access and request a copy of your data

• Correct inaccurate personal data

• Withdraw consent at any time

• Request deletion when the data is no longer needed

To exercise any of these rights, please contact our Data Protection Officer.

9. Use of Cookies
We use cookies to improve user experience and analyze website performance. You may manage cookie settings through your browser. A cookie consent banner is displayed upon your visit.

10. Contact Us
For privacy-related questions or to submit a data access request, contact:

Data Protection Officer
Email: support@ju.productions

11. Policy Updates
This Privacy Policy may be updated from time to time. Changes will be posted on this page with the updated date.